We accept payment via PayPal. You do not need to have a Paypal account to pay by credit card.
Do you charge sales tax?
If you are a resident of Georia the local sales tax for your county will be charged at checkout. No sales tax will be charged for any other state or country.
Do you offer a giftwrapping service?
Yes. If you would like for your items to be giftwrapped, then you will need to specify this at checkout. This is a free service.
What shipping services do you offer?
Our default shippings service is via USPS First Class Mail. All orders will be shipped within 3 business days excluding holidays.
Do you fulfill custom orders?
Yes. Most items will offer you a choice of the findings you prefers. i.e. sterling silver, 14k gold, silverplated, goldplated, copperplated, etc. For specific custom orders please contact us.
What is your return policy?
We stand behind the workmanship and quality of our jewelry 100%. Please contact us if the item was not what you expected. It is our goal to meet and exceed the expecations of all of our customers.
If you unhappy with your purchase, please contact us prior to returning your item, so we can make arrangements to receive your return.
We accept returns within 30 days of purchase.
All repairs done at no charge.
If you are not completely satisfied with your purchase, we can either replace the item or offer a credit for another purchase.
Returned items must be received in the same condition that they were sent to you, with all tags and accompanied packaging.
You MUST purchase delivery confirmation when returning any item. We cannot be responsible for items lost in the postal system.
If your package was damaged in shipping, contact us immediately and keep all packaging in exactly the condition it was received.
Do you offer your jewelry at wholesale?
Yes we do. Information on purchasing our jewelry at wholesale can be found at http://www.applerain-accessories.com/wholesale-jewelry.htm
How do I contact you?
You can email us at firstname.lastname@example.org
Where are you located?
We are located in Smyrna, GA, which is a city in the Atlanta Metropolitan Area.
Do you sell your jewelry locally?
Yes we do. View our upcoming shows at http://www.applerain-accessories.com/upcoming-events.htm .